Before restarting your smartphone make sure battery fully charged (Minimum battery level should be 80% and above) follow mentioned steps below this
1) Take a backup of your phone data like contacts photos videos etc, go to files application there we can see two options first one is PHONE second one is SD CARD open phone option select data which you wanted to have backup and below you can see MOVE TO option click on it on top of the screen home 🏠 symbol select that it goes to the files menu there select SD card move it according to the categories
Contacts can be exported to SD card go to transfer my data below You can see three dots(...) click on it shows import from sd card second it shows export to sd card select second option it takes all your contacts backup or if you remember windows email 📧 I'd and password were you have synchronized your contacts in your phone 📱 no need of taking backup to sd card because windows phone takes backup automatically when you configur it to your phone 📱
2) remove your SD CARD and SIM CARD (because it will delete your memory in sim and sd card)
3) Go for settings in that select the about option after opening that clik on rest your phone then it asks for your permission click yes it will get restart
1) Take a backup of your phone data like contacts photos videos etc, go to files application there we can see two options first one is PHONE second one is SD CARD open phone option select data which you wanted to have backup and below you can see MOVE TO option click on it on top of the screen home 🏠 symbol select that it goes to the files menu there select SD card move it according to the categories
Contacts can be exported to SD card go to transfer my data below You can see three dots(...) click on it shows import from sd card second it shows export to sd card select second option it takes all your contacts backup or if you remember windows email 📧 I'd and password were you have synchronized your contacts in your phone 📱 no need of taking backup to sd card because windows phone takes backup automatically when you configur it to your phone 📱
2) remove your SD CARD and SIM CARD (because it will delete your memory in sim and sd card)
3) Go for settings in that select the about option after opening that clik on rest your phone then it asks for your permission click yes it will get restart
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